S1E112: How do mental health apps work?

Gain insights into the usage of mental health apps, and whether or not to embrace them. Synopsis: Every first and third Wednesday of the month, The Straits Times helps you make sense of health matters that affect you. Mental health applications have grown in popularity over the years, with more employers turning to such apps to help improve their employees’ mental well-being.  They typically offer online guides and mental health information and can link users up with a counsellor or coach, if needed.  But, just how useful are these apps? Who’s using the apps? And are they safe to use? To find out more, ST senior health correspondent Joyce Teo speaks to Dr Oliver Suendermann, the clinical director of Intellect, a Singapore headquartered-company that has been growing speedily since it was founded in 2019. It has expanded into the region and now serves three million users. Dr Suendermann, a permanent resident, sheds light on their users’ needs, what they offer - mostly coaches - and discusses what people can look out for before they use a mental health app. Highlights (click/tap above): 0:38 What’s typical in a mental health app? 5:30 The Intellect mental health platform is staffed by mostly coaches, not psychologists 13:28 Three things to look out for before using a mental health app HelplinesMENTAL WELL-BEING•  Institute of Mental Health’s Mental Health Helpline: 6389-2222 (24 hours)•  Samaritans of Singapore: 1-767 (24 hours) / 9151-1767 (24 hours CareText via WhatsApp)•  Singapore Association for Mental Health: 1800-283-7019•  Silver Ribbon Singapore: 6386-1928•  Tinkle Friend: 1800-274-4788•  Chat, Centre of Excellence for Youth Mental Health: 6493-6500/1•  Women’s Helpline (Aware): 1800-777-5555 (weekdays, 10am to 6pm) COUNSELLING•  TOUCHline (Counselling): 1800-377-2252•  TOUCH Care Line (for caregivers): 6804-6555•  Care Corner Counselling Centre: 6353-1180•  Counselling and Care Centre: 6536-6366 ONLINE RESOURCES•  moht.com.sg/mindline-sg•  eC2.sg•  tinklefriend.sg•  chat.mentalhealth.sg•  carey.carecorner.org.sg (for those aged 13 to 25)•  limitless.sg/talk (for those aged 12 to 25) Produced by: Joyce Teo ([email protected]), Ernest Luis, Paxton Pang and Eden Soh Edited by: Eden Soh Follow Health Check Podcast here and rate us: Channel: https://str.sg/JWaN Apple Podcasts: https://str.sg/JWRX Spotify: https://str.sg/JWaQ Google Podcasts: https://str.sg/J6Wv  SPH Awedio app: https://www.awedio.sg/ Website: http://str.sg/stpodcasts Feedback to: [email protected] Read Joyce Teo's stories: https://str.sg/JbxN --- Discover more ST podcast channels: COE Watch: https://str.sg/iTtE In Your Opinion: https://str.sg/w7Qt Asian Insider: https://str.sg/JWa7 Health Check: https://str.sg/JWaN Green Pulse: https://str.sg/JWaf Your Money & Career: https://str.sg/wB2m ST Sports Talk: https://str.sg/JWRE #PopVultures: https://str.sg/JWad Music Lab: https://str.sg/w9TX Discover ST Podcasts: http://str.sg/stpodcasts --- Special edition series: True Crimes Of Asia (new): https://str.sg/i44T The Unsolved Mysteries of South-east Asia (5 eps): https://str.sg/wuZ2 Invisible Asia (9 eps): https://str.sg/wuZn Stop Scams (10 eps): https://str.sg/wuZB Singapore's War On Covid (5 eps): https://str.sg/wuJa --- Follow our shows then, if you like short, practical podcasts! #healthcheckSee omnystudio.com/listener for privacy information.