981 Episodes

  1. The business benefits of investing in culture and community - Donte Johnson & Jason Bass, Revival Baltimore

    Published: 4/7/2023
  2. Impact Hospitality & being more hospitable to our neighbors - Jason Bass & Donte Johnson, Revival Baltimore

    Published: 4/6/2023
  3. DEI needs to be a baseline to build from - Donte Johnson & Jason Bass, Revival Baltimore

    Published: 4/5/2023
  4. Dress codes, grooming standards & creating a welcoming culture - Donte Johnson & Jason Bass, Revival Baltimore

    Published: 4/4/2023
  5. We have a boring problem, not a staffing problem - Jason Bass & Donte Johnson, Hotel Revival

    Published: 4/3/2023
  6. Culture creates a feeling and sends a message - Jason Bass, Hotel Revival

    Published: 3/31/2023
  7. What I've learned working on the front lines of hospitality - David Jones

    Published: 3/30/2023
  8. How to invest in culture development - Eleanor Erickson

    Published: 3/29/2023
  9. The story of "Hamptonality University": scaling culture through training - Eleanor Erickson

    Published: 3/28/2023
  10. The power of culture, and how I experienced it through "Hamptonality" - Eleanor Erickson

    Published: 3/27/2023
  11. What I've learned leading hospitality and community - Ernie Tovar, WeWork

    Published: 3/24/2023
  12. The role of AI, automation & technology in providing hospitality - David Jones

    Published: 3/23/2023
  13. How being a "modern elder" can guide coaching and mentoring in hospitality - David Jones

    Published: 3/22/2023
  14. How sales & operations can work together to provide great hospitality - Robin Moncrieffe

    Published: 3/21/2023
  15. Hospitality starts with the associate - Robin Moncrieffe

    Published: 3/20/2023
  16. The future looks a lot like today - Tamara Mims, Four Sisters Inns

    Published: 3/17/2023
  17. Impress people with the details - Niki Wade

    Published: 3/16/2023
  18. Developing empathy and winning people over by working alongside them - Niki Wade

    Published: 3/15/2023
  19. Recruiting and hiring around core values - Travis McPherson, Four Sisters Inns

    Published: 3/14/2023
  20. Balancing consistency with being locally unique - Tamara Mims, Four Sisters Inns

    Published: 3/13/2023

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Stay informed and inspired to delight people and grow your business with daily conversations with interesting people doing interesting things. Hosted by Josiah Mackenzie.