Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

A podcast by Ovation

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361 Episodes

  1. Location, Location, Location, with Brandy Blackwell of Another Broken Egg Cafe

    Published: 8/23/2024
  2. From Farmer to Restaurateur: Scott Henderson's Salad Station Success Story

    Published: 8/19/2024
  3. From Lost to Loyal: Winning Back Your Customers with Dan Pfister of Winback Labs

    Published: 8/16/2024
  4. Jill Raff on the Power of Employee Investment

    Published: 8/14/2024
  5. Turning Failure into Success: Perry Rogers on Humility, Resilience, and Meaningful Conversations

    Published: 8/8/2024
  6. Improving Operations Through Relationships with Chris Treloar of PLNT Burger

    Published: 8/6/2024
  7. The Legendary San Pedro Fish Market Story with Michael Ungaro

    Published: 8/1/2024
  8. Personalized Experiences: Insights from Jason Ganahl of GQue Championship Barbecue

    Published: 7/29/2024
  9. The Power of People: Matt Rolfe on Hospitality Leadership

    Published: 7/25/2024
  10. From Busboy to President: George Kalogridis Shares His Disney Journey and Secrets to Exceptional Guest Experience

    Published: 7/23/2024
  11. The Power of Authentic Engagement in Restaurants with Ken McGarrie and Mark Braver

    Published: 7/18/2024
  12. How to Use Direct Mail with Kevin Slaughter of Mailwise Solutions

    Published: 7/15/2024
  13. Consistency and Culture: Andy Rebhun of CAVA on Elevating Guest Experience

    Published: 7/11/2024
  14. Mastering Hospitality Marketing with Marlo Fogelman

    Published: 7/9/2024
  15. The Balancing Act of Cost and Revenue in Hospitality with Tim Murphy

    Published: 7/3/2024
  16. Unlocking the Power of Relationships with Patrick Ewers

    Published: 7/1/2024
  17. How Staffing and Efficiency Drive Restaurant Performance with Joe Guszkowski

    Published: 6/27/2024
  18. Healthy Eats, Happy Guests: Darden Coors on Salad Collective's Success

    Published: 6/24/2024
  19. Honoring Solomon Choi: Lessons from the 16 Handles Founder

    Published: 6/18/2024
  20. Building a Winning Team with Andrew Smith of Savory Fund

    Published: 6/17/2024

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An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue.