Give an Ovation: The Restaurant Guest Experience Podcast with Zack Oates

A podcast by Ovation

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362 Episodes

  1. Building a Winning Team with Andrew Smith of Savory Fund

    Published: 6/17/2024
  2. From Core Menu to LTOs: How Slim Chickens Keeps Guests Coming Back

    Published: 6/13/2024
  3. From Shark Tank to Sweet Success: Jeremy Carlson’s Journey with Crispy Cones

    Published: 6/11/2024
  4. From PepsiCo to Blaze Pizza: Jim Mizes on Restaurant Growth

    Published: 6/6/2024
  5. Next Level Loyalty with Olga Lopategui

    Published: 6/3/2024
  6. Pioneering Poke: How Seth Cohen Built Sweetfin

    Published: 5/30/2024
  7. Juicing Up Operations: Natalie Green’s Strategies for Success

    Published: 5/28/2024
  8. Fan-first Fun: The Savannah Bananas' Playbook with Emily Cole

    Published: 5/23/2024
  9. Back to Basics with Susie Sarich of SusieCakes

    Published: 5/21/2024
  10. Brewing Up Customer Loyalty with Nick Newbill of 7 Brew Drive-thru Coffee

    Published: 5/17/2024
  11. Selling A Feeling with Scott Lawton

    Published: 5/13/2024
  12. Dave's Playbook for a Hot Brand with Jim Bitticks

    Published: 5/9/2024
  13. Leading with Authenticity with Ricky Richardson of Eggs Up Grill

    Published: 5/6/2024
  14. The Golden (Chick) Rule with Brian Loescher

    Published: 4/29/2024
  15. Continuous Innovation with Craig Dunaway of Penn Station East Coast Subs

    Published: 4/22/2024
  16. Mastering Marketing in the QSR Industry with Sergio Pérez

    Published: 4/15/2024
  17. Shake Shack's Recipe for Tech-Enhanced Customer Journeys with Dave Harris

    Published: 4/8/2024
  18. Restaurant Strategy in Action with Jared Cohen

    Published: 4/1/2024
  19. Building Effective Restaurant Teams with Matt Tucker

    Published: 3/25/2024
  20. Slam Dunk Loyalty with Josh Halpern

    Published: 3/18/2024

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An ad free resource for restaurateurs! Over 100 episodes and a new episode every Monday. Listen in to learn from industry leaders how to grow your restaurant, improve your guest experience, turn your customers from strangers to friends, and to leverage data and marketing tools to increase your revenue.